Caitlin Nelson

Internship and Work Experience

 

Communications Intern, Rice County Habitat for Humanity: Northfield, MN                                 February 2016- May 2016

• Publicized events by designing promotional materials and managing social media

• Corresponded with colleges and local businesses to recruit volunteers and establish partnerships

 

Building Manager, St. Olaf College Buntrock Commons: Northfield, MN                                          February 2014- May 2016

• Collaborated with a leadership team of five to interview and hire 25 staff members

• Developed and facilitated fall and spring training to prepare incoming staff

• Managed staff, identified common problems, and coached through procedures and operations

• Introduced new scheduling process and overhauled staff manual to increase efficiency and clarity

 

Special Events Associate, YMCA of the Rockies: Granby, CO                                                                                    Summer 2015

• Directed approximately 20 wedding rehearsals and ceremonies

• Compiled details for weekly weddings; distributed and communicated to multiple departments

• Negotiated services and corresponded with future clients to plan weddings

• Identified problems and facilitated solutions at wedding and reception sites

 

Information Desk Staff, St. Olaf College Buntrock Commons: Northfield, MN                            September- December 2013

• Promoted to Building Manager; supervised a 175,000 square foot campus center facility

• Assisted guests and students with technology, transportation, lost and found, and other needs

• Improvised in order to facilitate unanticipated guest requests

 

Ticket Sales Representative, Cheyenne Frontier Days: Cheyenne, WY                                       Summers 2012- 2014, 2016

• Mediated customer requests, questions, and complaints over the phone and in person

• Supervised and assisted staff with troubleshooting